

Nursegrid started in 2015 as a scheduling app built by a nurse. By 2022 it was the top-rated scheduling app for nurses, with more than 2 million downloads and a home inside HealthStream. It had grown almost entirely by word of mouth, and the brand hadn’t kept up. HealthStream wanted a clear voice and identity before taking Nursegrid beyond the calendar, into community, careers and open shifts.
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Fluent in nurse.
We started on TikTok, studying how nurses talk to each other. They’re smart, funny and a little snarky, and they’re tired of being called heroes. So we built a voice to match: quick, witty, smart and real. We mapped the audience from loyal everyday users to eager early adopters, and wrote Nursegrid as the calm, organized one in the room, talking to nurses on their level.




It’s all on the Grid.
The positioning came straight from the name: “Shifts. Events. Job(s). Work wives. Credentials. Naps. It’s all on the Grid.” The identity follows the same idea, with a grid-based system and a fresh, flexible palette that works across the app, social and ads. We packaged it all in brand guidelines that HealthStream’s in-house designers could pick up and run with.




Get in, get out, get on with it.
Then we took the brand into the app. We redesigned Nursegrid’s onboarding and first-use experience, from new components and illustrations to every line of microcopy. Nurses have places to be, so we streamlined the path to joining and made the app sound like Nursegrid from the first screen.





One front door.
In 2024, HealthStream brought us back for nursegrid.com. Nursegrid had grown into a family of products, from the app and continuing education for nurses to scheduling and hiring tools for organizations. We built one WordPress site for all of it, with shared navigation that connects the Shopify store behind Nursegrid Learn, and wrote the key pages in the voice we created together. It launched in fall 2025 and was a 2026 Webby nominee.

